Smart Hands Data Centre Solutions

Your Remote Hands, Anywhere, Anytime

At DataOptix, we provide expert smart hands services for data centres worldwide. From hardware installations to troubleshooting, our certified technicians deliver precision, performance, and reliability when you need it most.

15+

Years Experience

50+

Data Centres Worldwide

99.99%

Uptime SLA

24/7

Smart Hands Support

Our Services

Comprehensive data centre solutions with smart hands expertise

Infrastructure Management

We provide end-to-end infrastructure management for data centres, enterprises and network environments with integrated fibre optics expertise.

  • Rack & stack operations with fibre integration
  • Structured cabling (fibre and copper)
  • Fibre design, deployment & certification
  • DWDM & CWDM network implementation
  • Power distribution & airflow optimisation
  • Data centre migrations

RMA & Logistics

Our dedicated logistics team ensures every component reaches the right place, on time and in perfect condition.

  • Hardware replacement & returns
  • Inventory and spare parts management
  • Global logistics coordination
  • Faulty unit diagnostics & reporting

Smart Hands Support

Whether you require an engineer on-site or remote assistance from across the world, our team provides technical support precisely when and where you need it.

  • Fibre patching and testing
  • Hardware installation & configuration
  • Console access & device resets
  • Live troubleshooting and escalation handling
  • 24/7 availability across multiple time zones

Smart Hands Specialization

Expert on-site support for your data centre operations

Hardware Installation

Professional installation of servers, switches, and storage systems with proper cable management and documentation.

Power & Connectivity

Power cycling, PDU management, and network connectivity troubleshooting to keep your systems running smoothly.

Troubleshooting & Diagnostics

On-site diagnostics and troubleshooting to identify and resolve hardware and connectivity issues quickly.

Fibre & Copper Cabling

Expert fibre optic and copper cabling services including patching, testing, and certification to industry standards.

Audit & Documentation

Comprehensive audits of your data centre infrastructure with detailed documentation and reporting.

Remote Hands

Your eyes and hands in the data centre, performing tasks remotely as directed with real-time communication.

Our Smart Hands Expertise

Professional data centre solutions with precision engineering

Data Center Racks

Server Racks & Infrastructure

Organised server racks with optimal cable management

Network Switches

Network Switching Infrastructure

High-performance network switches and connectivity

Data Center Technician

Certified Data Centre Technician

Our certified technicians ensuring optimal performance

Flexible Service Models

Choose the service approach that works best for your business needs

Pay-As-You-Go

Perfect for occasional, ad-hoc needs with no commitment

  • 4-hour response time SLA
  • Billed in 30-minute increments
  • Detailed reports with photos
  • No minimum commitment
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Block Hour Retainer

Priority support for ongoing, predictable needs

  • 2-hour response time SLA
  • Priority scheduling
  • Hours valid for 90 days
  • Rolls over unused hours
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Project-Based

Complete solutions for deployments and migrations

  • Fixed price, no surprises
  • Detailed scope of work
  • Project management included
  • Ideal for server deployments
  • Full migration support
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Global Reach

Our commitment to smart hands excellence spans the globe. With a presence worldwide, we deploy certified technicians to ensure your data centre operations meet the highest standards of quality and performance, regardless of your location.

Worldwide Coverage

DataOptix supports enterprise networks and data centres wherever uptime matters most, with strategic locations across key global markets.

Americas

Comprehensive coverage across North and South America

Europe

Strategic locations including London, Amsterdam, Frankfurt, Stockholm, Helsinki, Milan, Rome and key markets within Europe

Asia

Growing presence with focus on Singapore and key markets

Middle East

Operations in Dubai and expanding regional coverage

Why Choose DataOptix

Trust DataOptix to provide the gold standard in smart hands services, globally and beyond. Our global-local advantage, swift on-site support, and tailored flexibility can transform your data centre operations.

Ready to Elevate Your Data Centre Operations?

Contact us today to discover how we can enhance your data centre performance and reliability.

  • Get a quote in 2 hours
  • Tailored solutions for your specific needs
  • Fast response times with senior engineers
  • Customer-focused approach

Contact Us

Get in touch with our team to discuss your smart hands data centre needs

Get In Touch

Ready to elevate your data centre operations with DataOptix? Contact us today to discover how our global-local advantage, swift on-site support, and tailored flexibility can transform your infrastructure.

  • info@dataoptix.co.uk
  • www.DataOptix.co.uk
  • Get a quote in 2 hours
  • Global Operations